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AGREEMENT
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This
agreement is between you, HOSTELHK Group, and our website.
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1.
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You acknowledge that hostelhk.com
(“HOSTELHK Group”) facilitates confirmed reservations for accommodation
services or tour services and that HOSTELHK is operate and provide the
HOSTELHK accommodation.
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2.
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To confirm the reservations, make sure to
finished all the process that we needed. HOSTELHK reserves the right
to cancel or change the reservations who are not completed or change
the booking process and without prior notice.
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3.
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When you make a reservation, you shall
pay a non-refundable deposit (limit is 10% of the total price of
accommodation booking or 100% of the total price of accommodation booking).
The balance including additional services/fees is payable to the service
provider upon arrival in the preferred currency of the Service provider.
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4.
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Room price is base on China Yuan. We can
accept other currency include(USD, ERU, HKD)payment.
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5.
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Any paid fees is non-refundable. If you
need change or cancel the confirmed reservation, we need you email to
contact us to confirm before 72 hours (normal period) or 168 hours (high
seasons period). Then we can give you confirm the change or cancelations.
For the cancelations, If you finished the upon process, we can keep your
fees until you next time make the new reservations again.
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6.
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For double room/ Twin room booking, we
will do our best to arrange for it but would not guarantee to provide the
double/ Twin room. If not, the twin room/ Double room will be provided
without prior notice.
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7.
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Factors that lead to the set due to force
majeure can not be arranged rooms, our hostel will try to arrange the same
level of the other hostel rooms as an alternative, such as no substitute
for a full refund or compensation will be arranged (in the original three
days before the arrival of orders affected by force majeure led to the
order can not be arranged rooms will be for a full refund; in the original
affected within three days of the date of arrival of orders due to force
majeure factors that result can not be arranged rooms in addition to a full
refund orders beyond and will provide additional compensation for residents
of the reservation orders the day the deposit). [a]
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8.
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We may terminate your stay if you stay in
the room for illegal purposes.
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9.
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For fire safety reasons, guests are
strictly not permitted to exceed the maximum capacity of the rooms. In the
event of overcrowding of rooms, we reserve the right to require that the
extra occupants pay for additional room(s).
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10.
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For the kind of the guests who are not
prepay all room fee when make the reservations, the cost of the entire stay
will be payable upon check-in.
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11.
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Normal Check-out time is before 11:30,
Check-in time is after 14:00. Early check-in and late check-out are
available upon request.
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12.
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HOSTELHK reserves the right to change
these terms and conditions as well as the contents of this website for any reason
and without notice. This right shall not affect the terms and conditions
accepted by you upon making a legitimate reservation.
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13.
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This agreement shall be governed by the
laws of the HKSAR Law applicable therein.
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[a]
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Force majeure factors include room
temporary problem; natural environment, such as typhoons, floods, hail and
other weather disasters; social issues such as war, riots and other factors
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HOSTELHK Group
A8, 3/F, Chung King Mansions
36-44 Nathan Road, Tsim Sha Tsui
Kowloon, Hong Kong
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